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Reservations.com Customer Support Portal

I am traveling for business, can i get a detailed receipt?

Unfortunately, we are unable to present a specific breakdown of the taxes for your reservation because we do not bill directly for them. We bill instead a tax recovery charge and processing fee.

The taxes are tax recovery charges we pay to our vendors. We retain our service fees and compensation in servicing your travel reservation. Amounts displayed in the Taxes and Fees line for prepaid hotel transactions include an estimated amount we expect the hotel to bill for applicable taxes, governmental fees and other charges that the hotels must pay to the government.


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