In some cases, your name will not appear at the hotel until 72 hours prior to your arrival date. Rest assured, Reservations.com guarantees your room is booked from a pre-negotiated block of inventory. If for some reason, the hotel in unable to locate your reservation at the time of check in, please call a customer service representative at (855) 856-2201 Option #1 and we will take care of this for you.
Reservations.com Customer Support Portal