Reservations.com Customer Support Portal

When will my reservation be at the hotel?

← Booking a Reservation
In some cases, your name will not appear at the hotel until 72 hours prior to your arrival date. Rest assured, Reservations.com guarantees your room is booked from a pre-negotiated block of inventory. If for some reason, the hotel in unable to locate your reservation at the time of check in, please call a customer service representative at (855) 856-2201 Option #1 and we will take care of this for you.

Thank you for choosing Reservations.com. 

Booking a Reservation

  1. What do I need to check-in?
  2. How may I receive a copy of my reservation itinerary?
  3. How old do I need to be to check in?
  4. What is the pet policy?
  5. I'm having trouble booking online. What do I do?
  6. Can I put in special request when booking?
  7. Web Booking
  8. Phone Booking
  9. Where is the cancellation policy located before booking?
  10. What is are top travel locations to visit?
  11. When will my reservation be at the hotel?
  12. I have children, Can they stay for free?
  13. I need to make a group reservation for more then 9 rooms. How do I do this?
  14. Once I have my reservation, will I receive any written confirmation from the hotel?
  15. What are your sales hours?

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