Reservations.com Customer Support Portal

When will my reservation be at the hotel?

In some cases, your name will not appear at the hotel until 72 hours prior to your arrival date. Rest assured, Reservations.com guarantees your room is booked from a pre-negotiated block of inventory. If for some reason, the hotel in unable to locate your reservation at the time of check in, please call a customer service representative at (855) 856-2201 Option #1 and we will take care of this for you.

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