Reservations.com Customer Support Portal

Can I use my tax exemption?

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hank you for contacting Reservations.com. We understand that you are looking for a tax exemption form, however we do not have the ability to offer an exemption due to already offering lower rate and discounted rooms. We apologize for the inconveniences this may cause you but if there is anything else, we may assist you with please let us know.

According to the U.S. Department of State: "The nature of prepaid, online booking does not allow for the presentation of a tax exemption card; therefore, tax relief cannot be guaranteed in such situations." We have provided the link below where this states the information.

Billing

  1. Where can I access my receipt for my reservation?
  2. If I cancel my reservation, when will I receive a refund?
  3. When will I be charged for my reservation?
  4. Why was I charged before arriving at the hotel?
  5. Will I be charged anything at the hotel upon arrival since I have prepaid?
  6. Will I be able to get a refund on a non-refundable room rate?
  7. Will I be charged anything at the hotel upon arrival since I have prepaid?
  8. Where can I find information on fees charged directly by the hotel?
  9. Can I change my Currency while booking?
  10. Can I change my Currency after booking?
  11. Why was my refund amount different from my charged amount?
  12. Why was I charged in USD?
  13. Is my Service Fee Refundable?
  14. I've disputed a charge that I do not recognize or am unaware of? When can I expect a response?
  15. Why was I charged multiple times for my reservation, although I booked only one room?
  16. I am traveling for business, can i get a detailed receipt?
  17. I booked my reservation with Reservations.com, but the rates with the hotel are different.
  18. Can I receive my refund on another credit card?
  19. What credit cards do you accept?
  20. Can I use my tax exemption?

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