All articles ← Knowledge Base Accessible room and amenities what does this mean? Are affiliate relationships exclusive? Are hotel amenities guaranteed? Are Rollaway beds/Cribs available? Are there requirements for Reservations.com affiliates? Can I apply Rclub coupons to an existing reservation? Can I change my Currency after booking? Can I change my Currency while booking? Can I put in special request when booking? Can I receive my refund on another credit card? Can I use my tax exemption? Daily Specials Do I get reward points for being a Rclub member? Do I have to pay extra for my hotels amenities? Do you offer AAA or AARP discounts? Does the car rental rate include insurance? Find Reservations.com on Social Media How and when will I receive a car rental confirmation? How can I cancel a car rental reservation? How can I change a car rental reservation? How can I locate my reservation? How do I become a Reservations.com affiliate? How do I cancel my Rclub membership? How do I cancel my reservation? How do I get from the airport to the hotel? How do I know my reservation is confirmed? How do I modify my hotel reservation? How do I provide feedback of my recent stay? How may I receive a copy of my reservation itinerary? How old do I need to be to check in? How to I get to my Rclub member dashboard? I am traveling for business, can i get a detailed receipt? I booked my reservation with Reservations.com, but the rates with the hotel are different. I have children, Can they stay for free? I have lost an item at the hotel? I need to make a group reservation for more then 9 rooms. How do I do this? I signed up for R•Club but was charged a service fee? I will be arriving earlier/later than the stated check-in time. Can I still check in? I won't be the first person to arrive, can someone else in my party check in besides me? I would like to speak to a support representative? I'm having trouble booking online. What do I do? I've disputed a charge that I do not recognize or am unaware of? When can I expect a response? If I cancel my reservation, when will I receive a refund? If I change a hotel reservation, will I still get the same rate? Is Breakfast included? Is my Service Fee Refundable? Is there an additional charge for R•Club membership? Is there parking at the hotel? Once I have my reservation, will I receive any written confirmation from the hotel? Phone Booking Rewards Web Booking What are the benefits of becoming a Reservations.com affiliate? What are your sales hours? What can my travel adviser help me with? What credit cards do you accept? What do I need to check-in? What is are top travel locations to visit? What is the pet policy? What is the Reservations.com Affiliate Partner Network? When will I be charged for my reservation? When will I be charged incidental expenses? When will my reservation be at the hotel? Where can I access my receipt for my reservation? Where can I access my receipt for my reservation? Where can I access the Reservations.com affiliate portal? Where can I find information on fees charged directly by the hotel? Where can I find my hotel's amenities? Where can I find my reservations cancellation policy? Where can I find my total cost of booking? Where can I learn more,sign up and inquire about charity work? Where is the cancellation policy located before booking? Who can I reach out to with Reservations.com affiliate questions? Who do I call if I need assistance after hours? Why can't you provide me a receipt for my amenities? Why was I charged before arriving at the hotel? Why was I charged in USD? Why was I charged multiple times for my reservation, although I booked only one room? Why was my refund amount different from my charged amount? Will I be able to get a refund on a non-refundable room rate? Will I be charged a night's stay if I miss my reservation or arrive late? Will I be charged anything at the hotel upon arrival since I have prepaid? Will I be charged anything at the hotel upon arrival since I have prepaid?