Reservations.com Customer Support Portal

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  1. Are hotel amenities guaranteed?

  2. Can I change my Currency after booking?

  3. Can I change my Currency while booking?

  4. Can I put in special request when booking?

  5. Daily Specials

  6. Do I have to pay extra for my hotels amenities?

  7. Do you offer AAA or AARP discounts?

  8. Does the car rental rate include insurance?

  9. How and when will I receive a car rental confirmation?

  10. How can I cancel a car rental reservation?

  11. How can I change a car rental reservation?

  12. How do I cancel my reservation?

  13. How do I get from the airport to the hotel?

  14. How do I know my reservation is confirmed?

  15. How do I modify my hotel reservation?

  16. How may I receive a copy of my reservation itinerary?

  17. How old do I need to be to check in?

  18. I have lost an item at the hotel?

  19. I will be arriving earlier/later than the stated check-in time. Can I still check in?

  20. I would like to speak to a support representative?

  21. I'm having trouble booking online. What do I do?

  22. If I cancel my reservation, when will I receive a refund?

  23. If I change a hotel reservation, will I still get the same rate?

  24. Is my Service Fee Refundable?

  25. Is there parking at the hotel?

  26. Phone Booking

  27. Rewards

  28. Web Booking

  29. What do I need to check-in?

  30. What is the pet policy?

  31. When will I be charged for my reservation?

  32. When will I be charged incidental expenses?

  33. Where can I access my receipt for my reservation?

  34. Where can I access my receipt for my reservation?

  35. Where can I find information on fees charged directly by the hotel?

  36. Where can I find my hotel's amenities?

  37. Where can I find my reservations cancellation policy?

  38. Where can I find my total cost of booking?

  39. Why was I charged before arriving at the hotel?

  40. Why was I charged in USD?

  41. Why was my refund amount different from my charged amount?

  42. Will I be able to get a refund on a non-refundable room rate?

  43. Will I be charged a night's stay if I miss my reservation or arrive late?

  44. Will I be charged anything at the hotel upon arrival since I have prepaid?

  45. Will I be charged anything at the hotel upon arrival since I have prepaid?

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