Reservations.com Customer Support Portal

What do I need to check-in?

You will need a driver's license or government-issued ID card and a credit or debit card for any incidental expenses. Any Incidental expenses incurred will be charged at time of check-out. Your reservation itinerary is not required at the time of check-in, however, we recommended that you print a copy for your records. 

The bottom section of your confirmation email contains information provided by your hotel with specific information about check-in. In this section you may find certain fees charged by the hotel such as parking fees, and pet fees. Please review the section before arrival at your hotel. For specific check- in questions and request please contact your hotel directly. 

If you have any concerns while checking in to your hotel, we are here to help you through the process, please feel free to give us a call anytime at 855-956-2201. Thank you again for choosing Reservations.com.

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